PRIVACY POLICY

Last updated: February 28, 2026

At AVILA+, we prioritize the protection of your personal data. This policy explains how we collect and process your information when you visit our website or purchase our products.

1. Who We Are

AVILA+ is a Swiss-born brand committed to precision and transparency.

2. Information We Collect

We collect only the essentials needed to provide a premium experience:

  • Personal Data: Name, email, shipping address, and phone number (provided by you during checkout or inquiry).
  • Payment Data: Processed securely via third-party providers; we do not store your credit card details.
  • Automated Data: IP address, browser type, and usage patterns collected via cookies for site security and performance.
  • Social Data: Limited profile info if you choose to log in via social media platforms.

3. Why We Process Your Data

We use your information to:

  • Fulfill Orders: Process payments and deliver your sparkling protein water.
  • Support You: Respond to your inquiries and provide technical assistance.
  • Improve Quality: Analyze site performance to refine our "Science Made Simple" experience.
  • Stay Compliant: Meet Swiss legal, tax, and accounting requirements.

4. Sharing Your Data

We do not sell your data. We only share it with trusted partners necessary for our operations:

  • Service Providers: Logistics (shipping) and IT infrastructure.
  • Legal Necessity: If required by Swiss authorities or to protect our legal rights.

5. Data Retention & Security

  • Retention: We keep your data only as long as necessary for the purposes outlined (e.g., until your order is complete or as required by Swiss tax law).
  • Security: We implement Swiss-standard technical and organizational measures to protect your data. However, please note that no digital transmission is 100% secure.

6. Your Rights

Under Swiss law (nFADP) and GDPR, you have the right to:

  • Access: Request a copy of the data we hold about you.
  • Correction: Ask us to update inaccurate information.
  • Erasure: Request that we delete your personal data.
  • Withdraw Consent: Opt-out of marketing communications at any time.

To exercise these rights, please contact us at info@avilaprotein.com.

7. Swiss Oversight

For concerns regarding our data practices, you may contact the Federal Data Protection and Information Commissioner (FDPIC) in Switzerland.

8. Updates

We may update this policy to reflect changes in our services or legal obligations. The "Last Updated" date at the top will indicate the most recent version.